Service Policy

Delivery Instructions:

We highly value the shopping experience of our customers and want to ensure that you receive our products in time, the following are our product delivery instructions:


  1. Delivery Time:

We will send out the products within 2 business days after your successful order placement. If your order requires customization or has other special requirements, we will deal with it as soon as possible after confirming with you.


  1. Delivery Methods:

We will choose the appropriate delivery method based on your order. Usually, we offer the following options:

  • Express Delivery: We will select a reliable courier company to provide you with quick and secure delivery service.
  • Self-pickup: If you choose self-pickup, we will contact you after the product is ready to inform you of the pickup location and time.


  1. Shipping Fee:

Our product prices do not include shipping fees. The shipping fee will be determined based on your order and chosen shipping method. We will inform you of the shipping fee and method before you place your order.


  1. Shipping Status:

We will send you a shipping notification and provide logistics information after the product is shipped. You can track your order status and estimated arrival time through the logistics information.


  1. Receiving Instructions:

Please promptly inspect the products for any damage or quality issues upon receipt.


If you find any damage or quality problems within 7 days of receiving the products, please contact us, and we will provide you with return or exchange services.


If you are unable to receive the products in time, please contact us, and we will resolve the issue as soon as possible.


We hope you are satisfied with our products and services. If you have any questions or concerns, please feel free to contact us, and we will be dedicated to serving you.